Trieste Publishing Pty Ltd ACN 614 220 852 (Trieste Publishing) (‘we’, ‘us’, ‘our’) appreciate
that privacy is important to you, and are committed to respecting the privacy of your personal
information. Any personal information that we collect from you will be collected in accordance
- the Privacy Act 1988 (Cth) (Privacy Act);
- the Australian Privacy Principles; and
- the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Enhancing Privacy Protection Act).
information by Trieste Publishing.
1.2. We have a few fundamental principles relating to privacy. We acknowledge that
how we collect, use, exchange and protect your personal information is
important to you and therefore:
1.2.1. We do not ask you for personal information unless we truly need it;
1.2.2. We do not share your personal information with anyone except to
comply with the law, develop our products and services or protect our
1.2.3. We do not store personal information on our servers unless required for
the on-going operation of one of our products or services.
1.3. If you have questions about deleting or correcting your personal data please
contact our support team at email@example.com.
1.4. Trieste Publishing operates the website at www.TriestePublishing.com. It is our
policy to respect your privacy regarding any personal information we may
collect while operating our website. The website may contain links to other
websites. Trieste Publishing is not responsible for the privacy practices of those
- The Information We Collect From You
2.1. Like most websites, Trieste Publishing collects non-personal identifying
information of the type that web browsers and servers typically make available,
such as the browser type, language preference, referring site, and the date and
time of each visitor request. Trieste Publishing’s purpose in collecting non personal identifying information is to better understand how our visitors use its
2.2. From time to time, we may release non-personal identifying information in the
aggregate, for example by publishing a report on trends in the usage of its
2.3. Trieste Publishing also collects potentially personal identifying information like
Internet Protocol (IP) addresses for logged in users.
2.4. We collect information about you and your interactions with us when you use
our website. We may collect information about your location or activity using
IP address, telephone number and whether you have accessed third party
websites. Some of this information is collected using cookies.
2.5. Trieste Publishing may collect statistics about the behaviour of visitors to its
website. For instance, we may monitor the most popular requests or use spam
screened by the 3rd party services to help identify spam. We may display this
information publicly or provide it to others.
2.6. Certain visitors to the Trieste Publishing website choose to interact with us in
ways that require us to gather personal identifying information. The amount and
type of information that we gather depends on the nature of the interaction.
2.7. Trieste Publishing collects and holds your personal information for the purposes
of providing you with the products, services or information you have requested
2.8. We may also collect other personal information from you which is necessary for
particular products or services that you request from us, including information
regarding your use of our products and services.
2.9. We may also collect other personal information from you which is considered
sensitive information, such as [please indicate] which may be relevant in the
services we provide.
2.10. Where practicable, Trieste Publishing will make it clear to you the purpose for
which we are collecting the personal information. For example, we ask visitors
who submit an order to provide their full name and email address for us to
2.11. In each case, we only collect such information as is necessary or appropriate to
fulfil the purpose of the visitor’s interaction with Trieste Publishing.
2.12. Trieste Publishing may hold your personal information after you have ceased to
be a client, in order to satisfy legal, regulatory or record-keeping obligations.
2.13. Trieste Publishing does not disclose personal information or personally
can always refuse to supply personal information, with the result that it may
prevent them from engaging in certain website-related activities.
- How We Use and Protect Your Personal Information
3.1. Trieste Publishing may use your personal information for the purposes disclosed
3.2. Trieste Publishing will not use your personal information for any other purpose
without seeking your consent, unless authorised or required by law.
3.3. Generally, we will only use or disclose your personal information as follows:
3.3.1. To provide the products, services or information you have requested
from Trieste Publishing, including [for the purposes of your
membership, profile and online order];
3.3.2. To provide you with products such as [Membership, Your Profile,
Search, Blog, and the sale of books];
3.3.3. To assist us to make Trieste Publishing sites, services and products more
valuable to our clients;
3.3.4. To comply with our legal and/or regulatory obligations; and
3.3.5. For direct marketing of products or services and to keep you informed of
new developments we believe may be of interest to you. If we contact
you in this way without obtaining your prior consent, we will provide
you with the opportunity to decline any further marketing
3.4. Trieste Publishing may disclose potentially personal identifying information,
personal identifying information and personal information only to those of its
employees, contractors and affiliated entities that:
3.4.1. need to know this information to provide our services; and
3.4.2. have agreed not to disclose this information to others.
3.5. Trieste Publishing will not rent or sell any information it collects.
3.6. Trieste Publishing is likely to disclose personal information to overseas
3.7. Unless we have your consent, or an exception under the Australian Privacy
Principles applies, we will only disclose your personal information to overseas
recipients where we have taken reasonable steps to ensure that the overseas
recipient does not breach the Australian Privacy Principles in relation to your
3.8. Trieste Publishing takes all measures reasonably necessary to protect against the
unauthorised access, use, alteration or destruction of personal information that
3.9. Trieste Publishing may hold personal information about you in paper-based and
electronic records and systems. Personal information may be collected in paper
based documents and converted to electronic form for storage.
3.10. Information held in paper-based form is generally securely stored in our offices
or in the case of archived records, at an external storage facility in Australia.
3.11. Information held in electronic form is generally held on servers controlled by
Trieste Publishing. These servers may be located outside Australia. By using the
Trieste Publishing website, you consent to the transfer of personal information
4.1. In some areas of the website, Trieste Publishing utilises “cookies” to improve
your experience of the website. However, these cookies are not used to track
operating procedure for most websites. Please configure your browser
accordingly to permit you to reject or disable the cookies if you wish. Please
note however that certain parts of the website may have limited functionality
should you wish to disable the cookie functionality.
- Direct Marketing
5.1. Trieste Publishing may use and disclose your personal information for the
purposes of direct marketing including keeping you informed of new products
or services that we consider may be of interest to you.
5.2. You may unsubscribe from these direct marketing communications at any time
by contacting us at firstname.lastname@example.org or by responding
using the unsubscribe instructions provided with the correspondence.
- Links to Third-Party Websites
6.1. Our website from time to time, may contain links to the websites of third-parties
that we are not affiliated with.
6.2. Trieste Publishing are not responsible for the privacy practices of these websites,
- Accessing and Seeking Corrections to Your Information
7.1. If you have a simple enquiry about your personal information, such as updating
your contact details, please do not hesitate to contact us on email@example.com.
7.2. You are entitled to access the personal information that Trieste Publishing holds,
7.3. In limited circumstances, access to your personal information may be declined
in accordance with the Australian Privacy Principles or as otherwise required by
7.4. You will not be charged for making a request to access your personal
7.5. Trieste Publishing endeavours to keep your personal information accurate, upto-
date and complete. You can assist us with this by contacting us if you notice
errors or discrepancies in the information we hold about you and letting us know
if your details change.
7.6. If you consider the any personal information we hold about you inaccurate, outof-
date, incomplete or misleading, you are entitled to request a correction of the
information. After receiving a request for correction, we will take reasonable
steps to correct your information.
7.7. If you wish to have your personal information removed from our records, you
may request that your personal information be deleted or destroyed. However, it
will not always be possible to comply with your request to delete or destroy your
8.2. Trieste Publishing encourages visitors to frequently check our website for any
- Questions and Complaints
handling of your personal information, please contact our Privacy Officer:
Trieste Publishing Pty Ltd
Attention: The Privacy Officer
P.O. Box 1576
Collingwood, Victoria, 3066
Contact email: firstname.lastname@example.org
9.2. You can also contact our office if you believe that the privacy of your personal
information has been compromised or is not adequately protected.
9.3. We acknowledge all complaints received and provide a point of contact and aim
to resolve all complaints within 14 business days. If we are unable to resolve the
matter within 14 business days, we will contact you and explain the reason for the
delay, expected timeframe to resolve the complaint and seek your agreement to extend the period.
9.4. If you are not satisfied with our handling of your matter, you can refer your complaint to external dispute resolution.
9.5. If you require any further information on Australian privacy laws, you may also contact the Office of the Australian Information Commissioner by calling them on 1300 363 992, visiting their website at www.oaic.gov.au, or writing to the Office of the Australian Information Commissioner, GPO Box 5218 Sydney NSW 2001.